Crash replacement program

Crashed? Get your helmet replaced. Your helmet's job is to help protect your head in the event of a crash — unfortunately, sometimes your helmet has to sacrifice itself in order to fulfill its mission. Lazer extends a discount on replacement helmets for any model purchased within three years of crash damage. Conditions vary per country.

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Get a discount* off your replacement
Step 1

Your helmet does its job

Your helmet's job is to help protect your head in the event of a crash — sometimes it has to sacrifice itself to fulfill that mission. We hope that you are not badly injured.

Step 2

Contact your dealer

To get this process started, always involve your local dealer or the retailer where you purchased the helmet.

Step 3

Get a discount* off your replacement

Dealer and distributor warranty staff make the final determination. Replacements match the original model or the nearest current equivalent.

Terms & Conditions

  1. The program operates at the discretion of individual Lazer distributors and may be cancelled without notice.

  2. Helmets damaged in an accident qualify for a reduced-price replacement for up to three years after the original purchase.

  3. Dealer and distributor warranty staff make the final determination.

  4. *Conditions vary per country.

  5. Replacements match the original model, or the nearest current equivalent.

  6. Alternative colours from current inventory are substituted when the original colour is unavailable.

  7. Lazer recommends dealers provide a discount off the current SRP, though individual dealers may adjust pricing.

Countries where this program is active

  • Argentina
  • Australia
  • Austria
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • China
  • Colombia
  • Costa Rica
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominican Republic
  • Ecuador
  • El Salvador
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Guatemala
  • Ireland
  • Israel
  • Italy
  • Latvia
  • Lithuania
  • Norway
  • Panama
  • Peru
  • Poland
  • Portugal
  • Romania
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • The Netherlands
  • Turkey
  • UK
  • Uruguay
  • USA
  • Venezuela

How much discount will I get on a replacement helmet?

Lazer recommends dealers provide a discount off the current SRP, though individual dealers may adjust pricing.

How long after my crash can I use the program?

Helmets damaged in an accident qualify for a reduced-price replacement for up to three years after the original purchase.

Will my replacement be the exact same helmet?

Replacements match the original model, or the nearest current equivalent. If your original colour isn't available, an alternative from current inventory will be substituted.

How do I start a claim?

Always involve your local dealer or the retailer where you purchased the helmet — they'll get the process started.

Is the program available in every country?

It's active in 46 countries (see the list above), but it operates at each distributor's discretion, so it's worth confirming with your local dealer.