30-day money-back guarantee

We are convinced we have the right helmet for you within our range. That's why we offer a 30-day money-back guarantee. If your initial Lazer helmet selection doesn't meet expectations, you may exchange it for another Lazer helmet or receive a refund.

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Money-back or replacement
Step 1

Try It

We're confident we have the right helmet for you within our range — every purchase is backed by our 30-day money-back guarantee.

Step 2

Not Right? Return It

Return the helmet to your original dealer within 30 days of purchase, referencing the “30-days money back program.” You'll need your original purchase receipt (bank statements aren't accepted).

Step 3

Get a discount* off your replacement

Exchange it for another Lazer helmet or receive a refund — only participating dealers are eligible, and any shipping costs are for your own account.

*Conditions vary per country.

Terms & Conditions

  1. This 30-day money back program applies to Lazer helmets and eyewear purchased after September 1, 2018.

  2. You must return the product to your original dealer within 30 days of purchase, referencing the “30-days money back program.”

  3. Dealer and distributor warranty staff make the final determination.

  4. Your original purchase receipt is required; bank statements are not accepted as proof of purchase.

  5. Any shipping costs involved in the return are for your own account.

  6. A maximum of 3 returns are allowed per person.

  7. Modified or damaged products are excluded, and Lazer reserves the right to modify, suspend, or terminate the program.

Countries where this program is active

  • Argentina
  • Australia
  • Austria
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • China
  • Colombia
  • Costa Rica
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominican Republic
  • Ecuador
  • El Salvador
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Guatemala
  • Ireland
  • Israel
  • Italy
  • Latvia
  • Lithuania
  • Norway
  • Panama
  • Peru
  • Poland
  • Portugal
  • Romania
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • The Netherlands
  • Turkey
  • UK
  • Uruguay
  • USA
  • Venezuela

What products does the guarantee cover?

Lazer recommends dealers provide a discount off the current SRP, though individual dealers may adjust pricing.

How long after my crash can I use the program?

You need to return it to your original dealer within 30 days of purchase, referencing the “30-days money back program.”

What do I need to bring for a refund or exchange?

Your original purchase receipt — bank statements aren't accepted as proof of purchase.

Is there a limit on how many times I can use this?

Yes — a maximum of 3 returns are allowed per person.

Is the program available in every country?

Modified or damaged products are excluded, and only participating dealers take part in the program. Lazer reserves the right to modify, suspend, or terminate it.